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Forum Discussion
XR500_Issues
Jan 11, 2020Guide
XR500 The operation is taking longer than expected. Please briefly wait before using this R-App.
R-Apps would not load with FW XR500-V2.3.2.56. Tried factory reset, changing timeout from 3 to 5 and cleaning cache on Chrome and Firefox with no luck. Logging in with a different computer on LAN di...
DalDestructo
Jun 05, 2020Aspirant
I've just started to have the exact same issue, my r apps wont load and my internet seems to cut out for a brief period every couple of minutes
- Netduma-FraserJun 05, 2020NetDuma PartnerFirst try plugging the router directly into the wall, then do a factory reset from the interface or by holding the button down in the back of the router for 30 seconds and see if you experience the same after that please.
- XR500_IssuesJun 08, 2020Guide
Netduma-Fraser Checking back in. It's been 3 months before the internet went out again on the router and the internet led on the front panel is fast blinking red. Reboot of cable modem and router did not fix. Netgear won't send me another router while I wait for them to checkout and fix this one so I can't afford the down time. What worked for me this time was to change the MAC ID of the router. Power down the cable modem. Reboot the router. Power on the cable modem. Release and renew IP from connection status GUI. Factory reset is no longer available from the GUI, only the back panel.
- Netduma-FraserJun 09, 2020NetDuma PartnerThanks for the update and glad you managed to get it working. Do sign up for the 3.0 beta to see if you encounter this again as it would be the ideal time to feedback this to us so we can look into it further if needed.