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Forum Discussion
XR500 Trend Micro HouseCall for networking reporting problems.
Been having some WiFi networking problems and I ran Trend Micro's House Call free utility. After it scanned the network, a window popped: Network Error E0FF001 but gives no hint what that me...
Yes, Sir. It is an SMB port and the Trend Micro describes it as a 'risk' ... commonly used for Ransomware instrusions. Oddly enough, my research says it is a setting that GearHead told me to set in order to access my USB drive on the router. These are those instructions (which I assume is what is turning on that port):
Go to gpedit.msc
Under Group policy editor access the following :-
->Computer configuration\administrative templates\network\Lanman Workstation
->"Enable insecure guest logons"
#Go to services.msc
The following should to set to Automatic[Delayed Start]
->Function Discovery Provider Host
->Function Discovery Resource Publication
#Go to Programs and features
Under Turn on Windows Features
->SMB-1.0 File sharing and support all three items should be enabled.
It is more the other error given ... E0FF0007 which I find NO information on ... anywhere.
Problems are Explorer stops responding (99% of the time) whenever I have it access that USB drive attached to the router (which is mapped to M:). I have other machines set up the same way with no problems at all. Almost ready to do a W10 install from an .iso file.
I couldn't help with that error fortunately as it's not something I'm familiar with. I wouldn't worry about the port. So less WiFi issue more an issue with ReadyShare really? Is the USB one of the drives supported by the XR500? You can find out here: https://kb.netgear.com/18985/Will-my-USB-drive-work-with-ReadySHARE
I think what I need is Trend Micro support, but can't seem to get it without purchasing one of their products. Housecall (as you probably know) is a 'powerful' online secuirty scanner and is free.
1. At this point, I intend to install W10-32 anew from an .iso. Hopefully that will fix the Explorer response problem.
2. Yes, the problem is with ReadyShare ON THAT ONE MACHINE, ... Explorer stops responding the moment I try to access it. 4 other machines. fine ... no problem. Yes, the drive is approved.
3. Ran Housecall on the other machines. Comes up with the same SMB warning. Guess best to ignore that. Housecall for network is another 'free' utility. If you tell Housecall to include network in its scan, it downloads Housecall for network. THAT is what reports the port 'problem' ... but it is also reporting SEVERAL devices using the router that I do not recognize ... at all. VERY worrysome to me. Each notes an IP address. They are:
Everex PC (don't own one)
GoPod PC (I think it is an IOS 'thing') I don't own one.
Realtek PC (I have some Realtek hardware ... adapters but no Realtek PC
Duratek Enterprise Device (Have no idea what this is)
All other listed devices I recognize. I realize you don't support Housecall. Wish I could get some from Trend Micro. However, I thought maybe accessing Duma might tell me somethinng about these devices and even the port thing (now, the devices more than anything else). I apologize. All I have is suspicions about problems (devices mainly) and don't know what, if anything, to do about them.
- They may have community forums like this that you can go to for help as well. I'd suggest making a ticket with Netgear as well as they may be able to help with ReadyShare.
Thank you for your valuable time. Trend has a community forum, but I do not find a way to join it. Since I have a Gearhead contract, it appears I can't get any help from Netgear support. From what I can tell, I have to go through them which I may end up doing. I appreciate your efforts. thanks again.