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Forum Discussion
Mcbyn
Aug 22, 2018Aspirant
XR500 unable to securely connect
I’m having issues connecting from my current providers router via RJ45 into the XR500 the internet maintains and continues red.
Netduma-Fraser
Aug 22, 2018NetDuma Partner
Sounds like PPPoE is required, go to Internet setup and configure it manually
Mcbyn
Aug 23, 2018Aspirant
Thank you. This has now resolved the internet issue but when I am gaming on my Xbox Console I now have double Nat issues and cannot get any party chat.
- Netduma_JackAug 25, 2018NetDuma PartnerCould you follow this guide please to get an Open NAT:
http://forum.netduma.com/topic/23410-how-to-open-your-nat-with-the-xr500/
It’s a good idea to put your ISP’s modem/router into ‘bridge mode’ or ‘modem mode’ if you can.