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Solved
XR500 V2.3.2.40 Firmware Does Not Connect
I have attempted to update my XR500 router to V2.3.2.40 four times now with no success.
Even when following the correct methods of installing the firmware it will not connect to the WAN port an...
I finally had the opportunity to test the settings that you had recommended.
Attempting to set the router to a static IP address was unsuccesful but changing only the MAC address to the previous router was. This allowed me to update to V2.3.2.40 firmware as well as connect most of my devices without having to reboot them.
Thank you for all your assistance.
So just to make sure I understand:
- Everything works on .32
- Upgrading to .40 completes
- After upgrade, you have no Internet. You can still access the user interface, but there's no Internet through the router
- Downgrading back to .32 restores Internet again
Is that all correct? Very odd if so. Did you try a factory reset after install of .40? Might be worth doing this to initiate the first installation tour you see on first use.
Yes. All those statements you have listed are correct.
I did not do a factory reset on the first two attempts but did on the last two.
- Once on .40 did you attempt the Internet Setup Wizard to see if you could regain a connection that way? Do you use PPPoE for your connection?
Yes I did use the internet wizard on the first two attempts but I found that when doing so, it would not let me make changes to the preferred DNS servers unless I chose the manual set up.
