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Forum Discussion
Jackaloopt
Feb 27, 2019Guide
XR500 V2.3.2.40 Firmware Does Not Connect
I have attempted to update my XR500 router to V2.3.2.40 four times now with no success.
Even when following the correct methods of installing the firmware it will not connect to the WAN port an...
- Mar 02, 2019
I finally had the opportunity to test the settings that you had recommended.
Attempting to set the router to a static IP address was unsuccesful but changing only the MAC address to the previous router was. This allowed me to update to V2.3.2.40 firmware as well as connect most of my devices without having to reboot them.
Thank you for all your assistance.
Jackaloopt
Feb 27, 2019Guide
I also forgot to add the rest of the other devices such Xbox One S, WeMo, WD My Cloud, WD MyBook Live and ecoobee.
Jackaloopt
Feb 27, 2019Guide
I had also wanted to mention that I had read in the NETDUMA forum that the V2.3.2.40 firmware I believe, was supposed to address the Qualcomm chipset to fix the prior firmware disconnect issues that were occurring which I am not experiencing on mine. I am not sure if this has any bearing on my current situation or not but wanted to bring it up just in case.