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Forum Discussion

Jackaloopt's avatar
Feb 27, 2019
Solved

XR500 V2.3.2.40 Firmware Does Not Connect

I have attempted to update my XR500 router to V2.3.2.40 four times now with no success.   Even when following the correct methods of installing the firmware it will not connect to the WAN port an...
  • Jackaloopt's avatar
    Jackaloopt
    Mar 02, 2019

    I finally had the opportunity to test the settings that you had recommended.

     

    Attempting to set the router to a static IP address was unsuccesful but changing only the MAC address to the previous router was.  This allowed me to update to V2.3.2.40 firmware as well as connect most of my devices without having to reboot them.

     

    Thank you for all your assistance.