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Forum Discussion
ShaDowStalk3r
Nov 08, 2019Aspirant
Xr500 v2.3.2.56 lan drop out
After updating to v2.3.2.56 on my XR500, I'm experiencing temporary LAN drop out for my PS4. This happens nearly every hour and PS4 states LAN cable not connected, any ideas? This was a non-issue on t...
FURRYe38
Nov 08, 2019Guru - Experienced User
Has a factory reset and setup from scratch been performed since last update?
ShaDowStalk3r wrote:
After updating to v2.3.2.56 on my XR500, I'm experiencing temporary LAN drop out for my PS4. This happens nearly every hour and PS4 states LAN cable not connected, any ideas? This was a non-issue on the previous firmware.
- Netduma-FraserNov 08, 2019NetDuma PartnerWould definitely recommend doing the above and then setting a static/reserved IP for the PS4 in the router LAN Settings.
- ShaDowStalk3rNov 08, 2019AspirantYes, I factory reset and I have static ip set for the PS4 already.
- Netduma_AlexNov 11, 2019NetDuma Partner
I think this might be a PS4 problem because i've been experiencing the same issue myself at home. I'd check the PlayStation forums to see if any other PlayStation owners have been experiencing this recently.