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Forum Discussion
Mouath
Jul 05, 2020Aspirant
XR500 V2.3.2.56
Hello everyone, I know there are a lot of posts about "This R-App is not loaded yet, please try again in a minute." problem, but of them are old. My router is XR500 and my version is V2.3.2.56, I hav...
Netduma-Fraser
Jul 05, 2020NetDuma Partner
Not much can be done until the next firmware is available so make sure you sign up for the beta if you haven't already. In System Information in the Rapp panel options change the number of retries from 3 to 5 then reboot the router and see if that helps.
- MouathJul 08, 2020Aspirant
Thanks for the reply, but I did not find the number of retries, could you guide me to where that is or send a screenshot.
- Netduma-FraserJul 08, 2020NetDuma PartnerGo to the System Information page and find the panel titled Installed Rapps (it's on the middle row on the right hand side). Click the 3 line icon, looks like a burger and then you'll see the option there.
- Shipmello1Jul 09, 2020Aspirant
Hi,
I have an XR450 (no option to selelct this one in the model portion). I was also getting the Rapp not loading. I've decided to reboot the router. However, it's no not coming back up. I'm just getting a blinking white power led if i have anything plugged into it. If I just have it plugge into power, it's a solid amber led. I have nothing coming from the router. Also, I cannot get into the web interface either. I've rebooted multiple times, rebooted the ONT(Verizion Fios) a few times too. I'm getting internet from the ONT, verified by plugging the laptop directly into it. Also, I did try the pin hole reset button a few times too. Nothing is working. Anyone have a suggestion?