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Forum Discussion
doP0P
Mar 13, 2024Aspirant
XR500 very slow download speeds only to PC
Hello everyone, I recently purchased a CM2000 modem and XR500 router. Upon installation I performed a factory reset on both devices as well as verified that they had the most recent firmware. MY ...
Netduma-Fraser
Mar 14, 2024NetDuma Partner
Where are you checking the speeds, on the router itself or on Ookla? Have you set the speeds you expect on the router itself? Go to the Device Manager and switch to the table view and check the link speeds of the ports. It sounds to me as though some of the cables may be limiting you.
- doP0PMar 14, 2024Aspirant
Hi Fraser,
The speeds I have been posting were from speedtest.net
I set the bandwidth speeds to 1000 Mbps down and 200 Mbps up for recent test results. As for the link speeds on ports its showing 1000Mbits, Full duplex.
- Netduma-FraserMar 14, 2024NetDuma PartnerCopy the MAC address of the previous router you were using and set the XR to use that instead, then reboot it and test the speeds again please
- doP0PMar 14, 2024Aspirant
Fraser,
I don't know if I did this correctly but I copied the MAC address on the bottom of the R7000 router and I inputted digits in Internet Setup. After it refreshed it I did not have a internet connection, but once I went back to default. I got 127 Mbps down and 0.90 up.