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Forum Discussion
joshkay13
Nov 21, 2018Aspirant
XR500 VOIP registration problem
I have an xr500 and an allwork 9204 VOIP phone from work that I can use to work from home. When I attempt to set up my phone it fails the registration process. This seems to be a problem with the r...
Netduma_Jack
Nov 21, 2018NetDuma Partner
That does sound like a NAT problem. Have you set NAT filtering mode to open in WAN setup?
If that doesn't fix it, I'd recommend getting in touch with NETGEAR's offcial support. They should be able to help get this sorted for you
- Netduma_JackNov 21, 2018NetDuma Partner
Here's the support link in case you need it: https://www.netgear.com/support/contact.aspx
- joshkay13Nov 21, 2018Aspirant
Thanks but Ive had the router long enought that I dont have support on it anymore. I do have NAT filtering set to open.
- Netduma-FraserNov 21, 2018NetDuma PartnerIs there any message given when it fails registration? Are you able to access the Allworx manager using the IP address when connected through the router?