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Forum Discussion
supryn90
Feb 11, 2023Tutor
XR500 VPN
Hi All I have problem with vpn connection nothing was done or changed. I went on holiday for 10 day then it just stop working. router is XR500 vpn Hide My Ass Can someone please help me so...
supryn90
Feb 11, 2023Tutor
Firmware 2.3.2.134
Netduma-Fraser
Feb 12, 2023NetDuma Partner
The servers on file are out of date, you'll need to get the OpenVPN config files from HMA and then use it with the Advanced Setup instead of Basic Setup for the moment, then it will work.
- supryn90Feb 12, 2023TutorI’m about to do like that but is no configuration file on website and they not responding for messages. First time I send them message more then week ago and still nothing.
- Netduma-FraserFeb 12, 2023NetDuma PartnerIf you submit a request here: https://support.hidemyass.com/hc/en-us/requests/new?ticket_form_id=669988 they should get back to you
- supryn90Feb 12, 2023TutorYep I’ve done it and they not replying. Hope they come back to me soon