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XR500 Warranty Woes
My XR500 died, and I'm trying to get an RMA done. The problem is, Neatgear's website is telling me it was purchased months before it was, and is out of warranty. I have the proof of purchase from Ama...
Hi cbrx,
Let me go ahead and send a follow up. Please provide me with a phone number and preferred contact time you can be contacted.
Thanks,Christian
I'd suggest sending DarrenM another PM and seeing if you can get a status update. Due to Covid-19 their response times may be slower than usual.
I did that a couple days ago, but unfortunately have yet to hear back. Hopefully he'll reply in the next couple of days.
I still haven't heard anything from DarrenM or anyone else. I know these are interesting times we're in, but I also don't want my actual warranty period to expire in a couple weeks before I can get this taken care of. Does anyone have any suggestions?
- Try emailing this address explaining the issue you're having and hopefully they'll be able to help quickly: customer.service@netgear.com