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Forum Discussion
Seanabong2200
Sep 28, 2018Apprentice
XR500 wifi calling is really bad
So i bought the XR500 last month and since i have bought this router ive had a lot of problems. But for this post im going to stick to the wifi calling. Everything time i use the WiFI feature is not ...
FURRYe38
Dec 27, 2018Guru - Experienced User
What are your current settings?
Is Smart Connect, MIMO and Beamforming enabled?
Are you using manual channels for 2.4Ghz and 5Ghz? Try manual channel 1, 6 or 11 and any unused channel on 5Ghz. Don't use Auto.
What securty mode are you using? Try WPA2 and AES only and not Auto.
Is Enable 11k enabled here:
Disable it if it is to test.
- Retired_MemberDec 27, 2018
Appreciate the suggestions.
Smart Connect, Beamforming and MIMO are all enabled. I am connected to the 5Ghz band Channel 161 after doing a quick scan in my neighbourhood as it's the least congested. Security mode is WPA2 with AES. Unfortunately, so luck still.
I have disabled 11K too. Is it safe to keep it disabled or should I re-enable it? What does it do?
- FURRYe38Dec 27, 2018Guru - Experienced User
Lets try disabling Smart Connect and MIMO and test again on 5ghz.
What OS version is loaded on the phone?
11k is Fast Roaming. It can be left disabled. You can enable it later again if you want to try it.
Retired_Member wrote:
Appreciate the suggestions.
Smart Connect, Beamforming and MIMO are all enabled. I am connected to the 5Ghz band Channel 161 after doing a quick scan in my neighbourhood as it's the least congested. Security mode is WPA2 with AES. Unfortunately, so luck still.
I have disabled 11K too. Is it safe to keep it disabled or should I re-enable it? What does it do?
- Retired_MemberDec 27, 2018
No luck with disabling MIMO either.
What settings do you use? Perhaps it'll be easier if I just follow your config and troubleshoot from there.
I am currently on iOS 12.1.2.