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Solved
XR500 WiFi connection problems
I just got the XR500 last week. My problem is when I reboot my router, only about half my WiFi devices work at a time (about 10/26ish). Every once in a while I'll get lucky and they'll all work like ...
I found the issue... kind of. I tried various older versions of the firmware and found version 2.2.1.10 is stable. I'm going to post this problem in the NetDuma forums and see if they have any suggestions. I don't want to be running an old version of the firmware on a router I just purchased. That doesn't give me confidence for the future support.
The modem's WiFi is disabled, I tried mannually setting other channels on the Nighthawk, and yes I have other neighbors but it never was enough to affect the modem's WiFi which lead me to believe it's the router. On the NetDuma forum I made a post about my progress. I found that firmware version 2.2.1.10 works perfectly fine but not 2.3.2.56 so it seems to be a firmware issue. Right now I'm trying to nail down which version specifically made it stop working.
Did you happen to performed a factory reset and setup from scratch after v56 was loaded?
Yes, every time I changed firmware I'd do a factory reset in incognito mode so cache wouldn't cause problems.
Ok, just checking. Something you might file a support ticket for and let NG support know about this...
How do you do that? I contacted their phone support already and updated my ticket with that info but that's all I know how to do.