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Forum Discussion
Wildfang392
May 03, 2020Tutor
XR500 Wifi Connectivity Issues.
Hello everyone! Wondering if anyone else is having this issue after the latest FW. V2.3.2.56. Not long after updating, I am having an issue that no matter how many devices are connected wirelessly, ...
FURRYe38
May 07, 2020Guru - Experienced User
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last update?
What version of FW was loaded prior to updating FW?
Wildfang392 wrote:Hello everyone!
Wondering if anyone else is having this issue after the latest FW. V2.3.2.56. Not long after updating, I am having an issue that no matter how many devices are connected wirelessly, after a while (say maybe 1-2 hours) the device's connection to the internet will stop while still reporting being connected to the wifi. Then after a few minutes the internet connection will resume on it's own or in extreme cases will have to reboot the router. I have reflashed the router with the latest firmware, ensured antennas are securely connected, changed networks from 2.4 and 5ghz into smart wifi, changed wifi channels, reset to factory, reset connecting devices wifi settings, and verified that hardwired devices are still connected to the internet. Router is 2-3 years old probably now. Nearing it's Eol? Any suggestions are appretiated!
Wildfang392
May 11, 2020Tutor
I'd say there are 11 networks near me with 4 in close range proximity. I have reset the router to factory and also reflashed the firmware with the same version. It isn't happening as much but still occasionally occurs. I have changed my network channels, maybe i should see if i can figure out what the neighboring network channels are if it can show me.
- FURRYe38May 12, 2020Guru - Experienced User
If you have some wifi neighbors near by, try turning down the power output of the wifi radios to see if this helps any. Sometimes reducing the wifi foot print interaction with other wifi signals can help with odd wifi disconnetion issue when in a wifi congested envrionment.
Wildfang392 wrote:I'd say there are 11 networks near me with 4 in close range proximity. I have reset the router to factory and also reflashed the firmware with the same version. It isn't happening as much but still occasionally occurs. I have changed my network channels, maybe i should see if i can figure out what the neighboring network channels are if it can show me.
- Netduma-FraserMay 12, 2020NetDuma PartnerThe log is fine, they're common entries. Actually go to Settings > Monitoring > Connection status. Then let us know what it says for DHCP Lease obtained/expires.