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jwmendes's avatar
jwmendes
Aspirant
Dec 01, 2019

XR500 wifi to ethernet speed

Hello everybody,

I'm trying to track down an issue where network speeds between a device connected to wifi and another device connected by ethernet is very slow, specifically below 200kbps. When both devices are on wifi or ethernet then the network speed is acceptable (i.e.: greater than 250Mbps on wifi and greater than 600Mbps on ethernet (cat5e)). I'm currently running firmware version 2.3.2.56 and have tried the following:

  • Restarting
  • Turning off QoS/Bufferbloat
  • Reverting firmware to previous version
  • Disabling VLAN tagging (requried for ISP)
  • Turning off 2.4Ghz wifi

Any help would be appreciated.

 

Thanks,

~John

15 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Dec 01, 2019
    Just to clarify when they're using the same connection method the speed is fine but when one uses wifi and the other uses ethernet then you run into speed issues on both? It only happens with these two devices? What are the devices?
    • jwmendes's avatar
      jwmendes
      Aspirant
      Dec 02, 2019
      Correct; this issue only happens when the two devices are not using the same connection type. I’m using two MacBook pros and a raspberry pi for testing.
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Dec 02, 2019
        Wow that is very strange. In the Device Manager do they have an appropriate device type? When they're connected in different ways they will appear as another device so important to make sure you know what they are. Are you using the Geo-Filter with these devices at all?