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Forum Discussion

Firebush935's avatar
Mar 18, 2020

XR500 WLAN Issues

I am usually able to get 132mbps download from my phone on my XR500...  I am now only able to get about 2mbps what's going on???

8 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what speeds do you get hardwired into it? 

    What device are you using? 

    are you testing on the 2.4ghz band or the 5ghz band? 

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Have you got the speeds you pay for/expect entered into the Anti-Bufferbloat option menu? Are you using QoS? Are you using Smart Connect for WiFi? If so disable that and manually connect to 5GHz, do you get faster speeds then?
      • Firebush935's avatar
        Firebush935
        Tutor

        I just use the minimum 54mbps option for the 2.4ghz network and the maximum for the 5ghz network.  I only have 100mb service and I always get a solid 132mbps on wired and wireless connections.  My local ISP somehow throttles most wireless routers to half bandwidth hence why I'm using a bridged router to my XR500 so they can't limit my wireless bandwidth.  They can only see a limited MAC address table from the bridged router since they'll run into credentialling issues once they hit my XR500.  I use dual band 2.4 and 5ghz.  Testing both from my phone on 5ghz I got 3mbps and from the laptop on the 2.4ghz network I got 3mbps and from the router it was testing at 8mbps bandwidth last night.  This is far less than my 130mbps average over the last year.  Like I said the weird thing is when I switched servers on speedtest.net app on my phone to one outside of CA I got my usual speeds, and my wired network didn't loose bandwidth until midnight last night.  This morning I was testing at 132mbps again from local servers.  My local ISP did go down shortly after my issues.  They must have had a local server issue.  I just wish I knew the specifics so I could manually assign a server farm... although it is their job to keep my bandwidth up... maybe I won't worry about it unless it becomes a recurring issue...  Thoughts?

    • Firebush935's avatar
      Firebush935
      Tutor

      Hardwired: 128mbps

      Device: XR500

      Testing: I tested both the 2.4 and 5ghz networks.  They were both performing at the same speed.  

      Conclusion: It was a local test server issue.  I manually switched testing servers and it tested fine.  I don't think I could select which server to use from my ISP without configuring a VPN into the router but I'm not even sure that would work...  What was weird is that my wired speeds were good but my wireless was suffering... It's odd... like my wired connection was using a different server address than the wireless speed test software 'speedtest.net'.  I got the wired speed from my xbox which I'm sure uses Microsoft servers and those were perfect.  My local ISP did go down shortly after I realized the issues and now it's operating fine.  I'm using a bridged router to 'firewall' if you will because my local ISP throttles wireless speeds somehow.  All is good now.  Shouldn't the router tell me which wireless channels have interferance?  I know it automatically switches between five or six channels on the fly dependent on which one is best I just wish I could view the RF of what's in my area.  I know my old router used to do that... maybe they ran into FCC accredidtaion issues with privacy?