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Albo718's avatar
Albo718
Aspirant
Jun 16, 2019

XR500 won't connect to Internet

Albo718's avatar
Albo718
Aspirant
Jun 20, 2019

Hey Alex,

I tried bridge mode on my verizion fios g1100 router. It connected fine to the netgear router but still no internet. I removed the Netgear router, reset my Verizon router and it still works and gets Internet. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 21, 2019

Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.