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Forum Discussion
XR500 won't connect to the Internet with FIOS
My wife bought me an XR500 becuase the FIOS G1100 router is so much worse than we had with cable. I can't get the XR500 to connect to the Internet. I have had Verizon tech support release the DCHP ...
You will need to hook up the fios router first and login to that router and take a pic of the info you see. You will see your IP address, IP subnet, gateway IP address, Primary DNS, Secondary DNS and MAC Address.
That's the only info you will need from your isp router. Now unplug and hook the XR500 and do the normal setup but the manual entry.
Don't have all the step for the XR500 router but everything should come in place.
Click NO if it ask you if you require a login
Now follow everything you copy took a pic and place in the spot the router asked of you. also set it to Get Dynamically from ISP.