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Forum Discussion
crj83
Mar 28, 2018Aspirant
xr500 xbox disconected
Hello i got the xr500 last week and everday i have to reboot the router as for some reason when i get up in the morning my xbox one won't conect to the internet i am only having the problem with the ...
coolguy949
Apr 08, 2018Apprentice
This sounds like the same issue we have had with the R7800 since the beginning. Maybe now that NG is advertising this as a "pro" gaming router, they will finally deal with it. I assume many customers will continue to encounter the problem. The issue seems to be tied to the Instant On mode on the xbox. If you look at the router's LAN lights, you'll see that the xbox alternates frequently between 10/100 and gigabit link speeds when it's off using this mode. I beleive the constant switching causes the switch to crash or lock up while wireless continues to work. I moved my xbox to a separate gigabit switch connected into the router and it fixed it for me.
- ericwgriffin194Jul 09, 2018TutorVery helpful: I have been on another topic thread about total internet drops. My xr500 router, sometimes multiple times a day but usually once overnight, loses connection with my modem. I have received many tips from this thread & spent countless hours on phone with NG support. I left my Xbox disconnected from xr500, and you guessed it, no internet router drops!
I’ll try the instant on adjustment next. Maybe a 2nd switch. Thx!- CBayesAug 24, 2018AspirantI have the same issue, all devices that I have connected wired have issues and all wireless devices are fine. I have to restart my router and the issue resolves until the next couple of days when I try to log back in. This issue is on all wired devices not just my 2 consoles, anyone have any advice?
- FURRYe38Aug 24, 2018Guru
Have you set up IP address reservations for your consoles?
My XR450 went online today with my two XB1s, both wired. NAT Filter set to OPEN. IP address reserved at 192.168.1.198 and 199. DHCP IP address pool set for 100 thru 200.
DNS Quad 1 and 9
CBayes wrote:
I have the same issue, all devices that I have connected wired have issues and all wireless devices are fine. I have to restart my router and the issue resolves until the next couple of days when I try to log back in. This issue is on all wired devices not just my 2 consoles, anyone have any advice?