NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ghostoflight7's avatar
ghostoflight7
Aspirant
Mar 23, 2019

Xr500

I factory reset my nighthawk and now it says it works fine and my app says it has great speeds again but the WiFi has no internet so I can not configure my router. Does anyone know how to fix this?
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 25, 2019

What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

ghostoflight7 wrote:
I factory reset my nighthawk and now it says it works fine and my app says it has great speeds again but the WiFi has no internet so I can not configure my router. Does anyone know how to fix this?