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Forum Discussion
Xr500
Hi , just purchased one of these routers , and having loads of problems , nothing is working , it says I have internet WiFi , but it’s not working internet light is flashing white and the 5ghz is Also...
What is the Mfr and model# of the ISP modem the NG router is connected too?
Virgin media, super hub 3
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the NG router gets from the modem.I suggest trying option #2...
Tweenage wrote:
Virgin media, super hub 3- Technical much 😂 I’m completely lost
I selected modem mode on the super hub , does that not take care of everything automatically ?
Thanks- To enable modem mode on your Hub 3.0
1. Make sure you are connected (wired or wirelessly) to your Hub 3.0
2. Open your Internet browser
3. Log in to your Super Hub's settings page by entering 192.168.0.1 into the address bar of your Internet browser
4. Enter your Hub 3.0 settings password. The default password is printed on the bottom of the Hub 3.0. If you have changed the default password, enter that password instead
5. Once you've logged in, click Modem Mode on the left
6. Click the option next to Enable Modem Mode and then click Apply changes
Note: Once in Modem Mode, the IP address you use to access your Super Hub changes from 192.168.0.1 to 192.168.100.1.