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Forum Discussion

Akoni44's avatar
Akoni44
Aspirant
Mar 31, 2020

Xr500

I keep getting disconnected from games randomly and my Nat type is fine until I connect it with Ethernet then I get a notification saying I have a double Nate type and it can't connect to the DHCP ser...
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Apr 01, 2020
It's on that same page, access using a PC and you should be able to see how to set the reserved IPs.
Akoni44's avatar
Akoni44
Aspirant
Apr 01, 2020
This right here?
  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Apr 01, 2020
    Yes that's right, click add and then set an IP for your device. Check the IP it already has in the device manager and then just use that one.
    • Akoni44's avatar
      Akoni44
      Aspirant
      Apr 01, 2020
      Ok I did it but I still have the double Nate type, could I fix that by setting the router to AP mode?
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Apr 02, 2020
        That wouldn't fix the NAT. You'll need to put the XR router WAN IP (found in System Information) into the ISP router in order to fix the double NAT. If you were to use AP mode then you wouldn't have any of the features available.