NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wheres_the_help
Jan 19, 2021Follower
Xr500
Right as I'm now 2 weeks out of warranty it updated the firmware on auto and now the r-app won't work so no functionality at all and the performance is appalling as its 2 weeks over warranty they won'...
plemans
Jan 19, 2021Guru - Experienced User
What actual firmware are you on?
What modem/gateway is it connected to?
You put you've tried "all things suggested by the community" but dont' tell us what those are. What have you tried doing on it to resolve the problem?