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Forum Discussion
Bobby83
Jul 15, 2021Tutor
XR500
Please help my xr500 ethernet ports and the wan port just stopped working out of the blue
plemans
Jul 15, 2021Guru - Experienced User
More details are needed.
1. what modem/gatewa is it connected to?
2. what are all the led's on it doing? (color/blinking/solid, for each)
3. Did anything happen? Storms/lightening/power surges/etc
4. Did you try a factory reset? push and hold reset for 7-15 seconds while the device is powered on. Then try reinstalling it.