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Forum Discussion

Davidddr's avatar
Davidddr
Aspirant
Sep 30, 2022

Xr500

Not sure what to do only lights that pop up are USB2 & Ethernet. no power light or anything else are working. Cannot connect to the app. Anybody have a solution to fix this? Thanks
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Oct 01, 2022
If those lights are appearing then the router will be powered on so maybe a faulty LED there. Can you access the interface using a wired PC?
Davidddr's avatar
Davidddr
Aspirant
Oct 01, 2022
Yes the router is powered on but from what ive seen others talk about I think it’s “ bricked” . I have a laptop accessible to use
  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Oct 01, 2022
    Can you access the interface with the laptop?
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Oct 02, 2022

      What happens if you press the reset button for 10 seconds then release?