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Forum Discussion

Victor_Tango_'s avatar
Dec 10, 2020

XR700 - Continuous Lag whilst online gaming

Hi there,

 

I have been struggling with online gaming (mostly Destiny 2 and some COD:MW) since I purchased the XR700 about 3 months ago.  I have followed all of the guides but I feel like there is something wrong with my setup and I hope someone can assist.

 

When online gaming, particualrly when the other devices in the house are streaming Youtube or Netflix, my system lags significantly.  The numbers on the network monitor do not appear to be even approaching my connction speeds, hence the connection shouldn't be overloaded and QoS should be ensuring my game doesn't lag anyway.  The lag manifests itself in the controller, e.g. my inputs have no effect on what I'm doing in game, or suddenly over correct and spin me in a circle.  This happens in both PVE and PVP, although it appears to be worse in PVP. It usually happens in spikes - there will be an overall feeling of lag to the inputs, then it will spike and my inputs will have no effect then too much, then return to the laggy feeling.

 

I'm not sure whether this is something to do with the base setup or an issue with QoS.  I have tried various different configurations of QoS.  My current configuration is ABB set to High Priority at 70% up and down.  I have also tried Always with no effect.  All Dumaos classified games is enabled. 

 

I have a 100/40 NBN HFC connection (PPPoE), which was fine on my old router and did not suffer from this problem. Since buying the XR700, it started intermittantly but has been getting steadily worse to the point that I can't play Destiny 2 PVP unless every other device in the house is idle.

 

Latest firmware is installed.

All devices are downstream of the XR700, less the modem to the ISP.

 

Please help! I love the features of the XR700 and want to make it work but at the moment its pretty frustrating.

 

Cheers.

 

 

10 Replies

  • Sorry to hear you're having this issue. What is the model of the ISP modem? Is it a pure modem or a combo? Are you measuring your ping with the Geo-Filter at all? Have you seen this increase?
    • Victor_Tango_'s avatar
      Victor_Tango_
      Aspirant

      Hi Fraser, thanks for replying.

       

      The modem is an Arris CM8200.  It was supplied when I got my NBN connection a few years ago.  I've made no changes to it since I got it, but happy to further investigate that.

       

      As for Ping in Geofencing, I haven't seen this increase.  With Destiny it changes depending on the server location but the ping rates I've seen have been consistent with the host - around 13-18 sec if the host is in my state, 25 or so sec to the next state.  I haven't done a test whilst gaming in PVP and someone else is streaming specifically looking at that to see if it increases under those conditions, but I will give that a go this afternoon.  

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Did you manage to do that test? If so what were your findings?