NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
surfy
Jan 12, 2019Aspirant
XR700 connection drops every 3-5 minutes wired
While playing Fortnite, Overwatch, Black Ops4, SMITE, or any matchmaking game, I am disconnected momentarily for about 5 seconds. Most of the time I am entered back into the match but sometimes I am ...
Netduma-Fraser
Jan 13, 2019NetDuma Partner
Sorry to hear you're having that issue. A few questions to get a better idea of what is happening:
Is the internet dropped for every device connected to the router or just the gaming device?
Is it the internet dropping or just a drop out from the game?
Are you using the Geo-Filter when playing these games?
If so do you notice anything being blocked on the Geo-Filter Map when the issue occurs?
Is the internet dropped for every device connected to the router or just the gaming device?
Is it the internet dropping or just a drop out from the game?
Are you using the Geo-Filter when playing these games?
If so do you notice anything being blocked on the Geo-Filter Map when the issue occurs?
- surfyJan 14, 2019AspirantHi,
The router is in default settings. The internet is dropping for every device, wireless and wired. I’ve tried the geo-filter and experienced the same drop rate( I had the geo-filter set up to work as a Pure Ping filter). I got the router to be much more stable by changing the connection type for IPV6 to 6to4. Instead of every 3-5 minutes, the drop occurs about once every half hour.
The internet is completely dropping as I was watching the status window for both a wired and wireless connection, and while purposely downloading a 20 Gb file to ensure the computers were sending/receiving packets for at least 20 min. I also had the DumaOS page open and every time the internet would appear to cut out, the site would prompt me to enter my credentials.- FURRYe38Jan 14, 2019Guru - Experienced User
Were you able to downgrade FW? Others mention after doing this, this seems to have stopped the diconnects on the XR router.
surfy wrote:
Hi,
The router is in default settings. The internet is dropping for every device, wireless and wired. I’ve tried the geo-filter and experienced the same drop rate( I had the geo-filter set up to work as a Pure Ping filter). I got the router to be much more stable by changing the connection type for IPV6 to 6to4. Instead of every 3-5 minutes, the drop occurs about once every half hour.
The internet is completely dropping as I was watching the status window for both a wired and wireless connection, and while purposely downloading a 20 Gb file to ensure the computers were sending/receiving packets for at least 20 min. I also had the DumaOS page open and every time the internet would appear to cut out, the site would prompt me to enter my credentials.