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Forum Discussion
surfy
Jan 12, 2019Aspirant
XR700 connection drops every 3-5 minutes wired
While playing Fortnite, Overwatch, Black Ops4, SMITE, or any matchmaking game, I am disconnected momentarily for about 5 seconds. Most of the time I am entered back into the match but sometimes I am ...
Netduma-Fraser
Jan 13, 2019NetDuma Partner
Sorry to hear you're having that issue. A few questions to get a better idea of what is happening:
Is the internet dropped for every device connected to the router or just the gaming device?
Is it the internet dropping or just a drop out from the game?
Are you using the Geo-Filter when playing these games?
If so do you notice anything being blocked on the Geo-Filter Map when the issue occurs?
Is the internet dropped for every device connected to the router or just the gaming device?
Is it the internet dropping or just a drop out from the game?
Are you using the Geo-Filter when playing these games?
If so do you notice anything being blocked on the Geo-Filter Map when the issue occurs?
surfy
Jan 14, 2019Aspirant
Hi,
The router is in default settings. The internet is dropping for every device, wireless and wired. I’ve tried the geo-filter and experienced the same drop rate( I had the geo-filter set up to work as a Pure Ping filter). I got the router to be much more stable by changing the connection type for IPV6 to 6to4. Instead of every 3-5 minutes, the drop occurs about once every half hour.
The internet is completely dropping as I was watching the status window for both a wired and wireless connection, and while purposely downloading a 20 Gb file to ensure the computers were sending/receiving packets for at least 20 min. I also had the DumaOS page open and every time the internet would appear to cut out, the site would prompt me to enter my credentials.
The router is in default settings. The internet is dropping for every device, wireless and wired. I’ve tried the geo-filter and experienced the same drop rate( I had the geo-filter set up to work as a Pure Ping filter). I got the router to be much more stable by changing the connection type for IPV6 to 6to4. Instead of every 3-5 minutes, the drop occurs about once every half hour.
The internet is completely dropping as I was watching the status window for both a wired and wireless connection, and while purposely downloading a 20 Gb file to ensure the computers were sending/receiving packets for at least 20 min. I also had the DumaOS page open and every time the internet would appear to cut out, the site would prompt me to enter my credentials.
- FURRYe38Jan 14, 2019Guru - Experienced User
Were you able to downgrade FW? Others mention after doing this, this seems to have stopped the diconnects on the XR router.
surfy wrote:
Hi,
The router is in default settings. The internet is dropping for every device, wireless and wired. I’ve tried the geo-filter and experienced the same drop rate( I had the geo-filter set up to work as a Pure Ping filter). I got the router to be much more stable by changing the connection type for IPV6 to 6to4. Instead of every 3-5 minutes, the drop occurs about once every half hour.
The internet is completely dropping as I was watching the status window for both a wired and wireless connection, and while purposely downloading a 20 Gb file to ensure the computers were sending/receiving packets for at least 20 min. I also had the DumaOS page open and every time the internet would appear to cut out, the site would prompt me to enter my credentials.