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Forum Discussion
ShadowMelt
Mar 07, 2020Apprentice
XR700: devices disconnect after installed smart light switches
Hello, I'm need of help with my router. I enjoy this router and I have no issues with this router until recently. I recently purchased 9 smart switches and installed. I connected each to my 2.4g wifi....
- Mar 22, 2020Okay I think I figured it out. I changed to guest network and it did not work. The light switches are connecting all at the same time and I mean exactly at the sametime. So I hit the breaker for all the light switches and noticed everything connected. I waited 1 to 2 minutes to let everything connect. After that I turned on the breaker for the switches and they connected and everything else stayed connected. So i restarted the router and noticed it happened again so i repeated the process and it worked. So i think the router has an issue with too many devices connecting at the exact moment which these light switches are probably retrying to connect at the exact moment over and over. My light switches are iotty smart light switches.
Netduma-Fraser
Mar 08, 2020NetDuma Partner
Do you have Smart Connect enabled? If so disable that. How many devices in total do you have connected to the router?
- ShadowMeltMar 08, 2020ApprenticeIts disabled, last I saw it was 30
- Netduma-FraserMar 08, 2020NetDuma PartnerCould you try enabling guest WiFi and then connecting them to that please and see if it makes a difference?
- ShadowMeltMar 08, 2020ApprenticeI did another factory reset, this time changing SSID and leaving one switch not connected to current wifi. Everything seems to work atm. I'm afraid to connect last switch