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Forum Discussion
Solved
XR700: devices disconnect after installed smart light switches
Hello, I'm need of help with my router. I enjoy this router and I have no issues with this router until recently. I recently purchased 9 smart switches and installed. I connected each to my 2.4g wifi....
- Okay I think I figured it out. I changed to guest network and it did not work. The light switches are connecting all at the same time and I mean exactly at the sametime. So I hit the breaker for all the light switches and noticed everything connected. I waited 1 to 2 minutes to let everything connect. After that I turned on the breaker for the switches and they connected and everything else stayed connected. So i restarted the router and noticed it happened again so i repeated the process and it worked. So i think the router has an issue with too many devices connecting at the exact moment which these light switches are probably retrying to connect at the exact moment over and over. My light switches are iotty smart light switches.
It's very confusing, we'll be looking into it but likely won't be a quick resolution. I'd suggest you make a ticket with Netgear as they may have seen this issue before and sounds like it may be an issue on their end http://support.netgear.com/
Okay I think I figured it out. I changed to guest network and it did not work. The light switches are connecting all at the same time and I mean exactly at the sametime. So I hit the breaker for all the light switches and noticed everything connected. I waited 1 to 2 minutes to let everything connect. After that I turned on the breaker for the switches and they connected and everything else stayed connected. So i restarted the router and noticed it happened again so i repeated the process and it worked. So i think the router has an issue with too many devices connecting at the exact moment which these light switches are probably retrying to connect at the exact moment over and over. My light switches are iotty smart light switches.
- Wow, well done for figuring that out, it helps us narrow it down. Ill pass this onto the team.
- Yeah please send it to the teams, I have a lot of devices connecting and it takes pretty much the whole day to reset everything after a factory reset. Everytime I decide do a factory reset I'm pretty much dedicated to running around the whole house connecting everything. I love the router making gaming experience super but I want it to also handle all my smart technology at the sametime