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Forum Discussion
Tayloj76
Jun 29, 2020Aspirant
XR700 DHCP and WiFi disconnecting
Have a R8500 and XR700 both have had multiple issues with disconnecting and now the XR700 will not assign DHCP to devices I had to install my own DHCP server on my windows PC to get all of my devices...
Netduma-Fraser
Jun 30, 2020NetDuma Partner
On the XR500 beta that's currently going on an NG dev responded to a user who had this issue and said it would be fixed within one of the next beta firmware versions. So they are aware of the issue, know what it is and are in the process of implementing a fix. If you haven't already please sign up for the 3.0 beta so that when it is available your issue should be resolved: http://www.netgearinnovation.com/dumaos-beta/index.html
Tayloj76
Jul 09, 2020Aspirant
So how long do we have to wait for this fix i've had this router for a year now and i'm regretting purchasing it as I keep getting errors that Couldn't get IP address or i have to constantly restart the router and or reset the router to factory settings to try getting it working again. This is ridiculous. Why are they not just recalling these units and giving us our money back or giving us a newer router that actually works?
- Netduma-FraserJul 09, 2020NetDuma PartnerOnce the 500 beta is deemed stable and has gone well we can start the 700. It will be a software fix so nothing to do with hardware. That's Netgears decision so maybe make a ticket with them and see if you can get a replacement.
- Tayloj76Jul 11, 2020Aspirant
This below is all i'm getting I've tried factory resetting muliple times!!! This is now just a costly paper weight!!!!!!!! DumaOS not loaded yet!
Don't worry we will redirect you shortly.
- SteelenJul 11, 2020AspirantBeen battling with this problem for a while. Finally gave up, switched off DHCP on the router and am using DHCP on my Pihole server. Fixed all the issues.