NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR700 disconnecting so often
Hello. Just recently purchased this router and noticed that my PC that is hooked up to ethernet cable keeps getting disconnected every
5 or so minutes.
Current firmware version I have is XR700 V1...
So this is across ALL devices? Upgrade to the latest firmware version and see if that resolves your issues.
Isn't the firmware I posted the newest?
- Ah yes, apologies! In that case I would recommend downgrading to this firmware: https://kb.netgear.com/000060213/XR700-Firmware-Version-1-0-0-20 as some people with issues similar to yours have found it doesn't occur on that firmware.
So far so good. Haven't used it much but played a few rounds of different games and no disconnect yet from downgrading to old firmware. Hoping the new version will have this bug fixed.
- Great to hear that, keep us updated. Yes our teams are looking into it as we speak