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Forum Discussion
XR700 Firmware
So "upgraded" my XR500 after suffering serious lag issues while playing COD, to an XR700. Updated to the "latest" beta firmware (1.0.1.34_DUMAOS3.0_6) nearly two years ago. Still suffering with horren...
So "upgraded" my XR500 after suffering serious lag issues while playing COD, to an XR700. Updated to the "latest" beta firmware (1.0.1.34_DUMAOS3.0_6) nearly two years ago. Still suffering with horrendous lag when other devices in the house are streaming video. No update on firmware in two years, still on a beta version. XR500 has been updated multiple times, as have R1 and R2 and XR1000. Seriously peaved with the lack of support on this router that cost a bloody fortune and was advertised to solve all my gaming issues. Can anyone advise me on a better router with better customer support?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What gaming device are you playing on?
Are you playing over wireless or wired connection? Wired is preferred.
Any of the XR series routers should work. May need some help in some configurations is all...
TimboSlice1967 wrote:
So "upgraded" my XR500 after suffering serious lag issues while playing COD, to an XR700. Updated to the "latest" beta firmware (1.0.1.34_DUMAOS3.0_6) nearly two years ago. Still suffering with horrendous lag when other devices in the house are streaming video. No update on firmware in two years, still on a beta version. XR500 has been updated multiple times, as have R1 and R2 and XR1000. Seriously peaved with the lack of support on this router that cost a bloody fortune and was advertised to solve all my gaming issues. Can anyone advise me on a better router with better customer support?
Router is connected to a modem made for Virgin Media, it's an Arris TG3492LG-VBM , PS5 connected direct via Cat7 cable.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.Try option #2 first...
Also you have not updated to v.50 version of FW. Was released last Aug 22.
TimboSlice1967 wrote:
Router is connected to a modem made for Virgin Media, it's an Arris TG3492LG-VBM , PS5 connected direct via Cat7 cable.
- It is already in modem mode.