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Forum Discussion
XR700 Firmware
So "upgraded" my XR500 after suffering serious lag issues while playing COD, to an XR700. Updated to the "latest" beta firmware (1.0.1.34_DUMAOS3.0_6) nearly two years ago. Still suffering with horren...
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
Try option #2 first...
Also you have not updated to v.50 version of FW. Was released last Aug 22.
TimboSlice1967 wrote:
Router is connected to a modem made for Virgin Media, it's an Arris TG3492LG-VBM , PS5 connected direct via Cat7 cable.
It is already in modem mode.
What brand and model# of the switches being connected to the XR?
What channels are you using for WiFi.
How is the Wifi settings and advanced settings configured?
- By the looks of it you're not using Congestion Control which is the main feature on the QoS page that eliminates lag caused by the situations you described. I would recommend going through our optimal settings guide to get setup correctly: https://support.netduma.com/en/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos
Sorry, photo was taken after another factory reset, this is my normal set up. As you can see, congestion control is set up as per advice.
As for switches, we have a Trendnet gigabit switch TEGS82g which controls our two PC's, cctv dvr and a printer in our office. this is directly into the XR700, then there is another switch , an Aztech gigabit switch that splits for our Audio visual in the living room (TV box, Blueray player, Firestick and AV amp) Our Hive central heating control is direct to XR700 and so is the PS5, anything else (shower, radiator valves, ring doorbell, daughters PS4, Amazon Echo, etc is on WiFi) switching WiFi off doesn't really change much, except if my daughter is streaming video.
Sometimes our WiFi is so degraded, I have to switch my phone over to 4G!
- Given the amount of devices you have I would suggest switching Congestion Control to Always. While 70% is recommended as a starting point and it works well for the majority, it may not be the right percentage for you. I would suggest experimenting with the percentages to see what gives you the best results. Start at 95% and go down in 10% intervals, once you reach a level where it seems to help quite a lot then try 5% either side of that value to see if it can be fine tuned even more.
