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Forum Discussion
Glaek
Dec 01, 2018Tutor
Xr700 internet drops every couple minutes
Just installed yesterday. It updated the firmware automatically. Started to game tonight and it drops my connection for a few seconds every couple minutes. Wired connection. Doesn't happen w/ just mo...
Netduma-Fraser
Dec 01, 2018NetDuma Partner
Hi Glaek, is it just your console that gets disconnected or other wired/wireless devices as well? Are you using a new ethernet cable to connect the router to the modem and tested that it sustains a connection?
Could you also downgrade to the previous firmware please and see if you get the same issue.
Could you also downgrade to the previous firmware please and see if you get the same issue.
Glaek
Dec 01, 2018Tutor
Hello,
Thank you for the reply. This is on my PC. Two cables in use, one is tested and one is the new cable that came with the router.
I downgraded to 1.0.0.20 now to see if this helps.
- Netduma-FraserDec 01, 2018NetDuma PartnerOkay keep us updated please!
- GlaekDec 01, 2018Tutor
Downgraded to 1.0.0.20 and haven't had the internet drop out at all so far.