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Forum Discussion

ChildoSagginz's avatar
Jun 12, 2019

XR700 Issue

Upon initial power up of my Xbox One X, I sign in but cant connect to live until I turn off/ turn back on my XR700. The console is hard wired to the XR700 so I not sure why I have to restart it every time. It always connects after restart though. I upgraded from the original Netduma R1 and never had to do this.

 

I've only had the XR700 about a week now, I've really only tried switching ethernet ports. Doesnt make a difference.

 

Any suggestions on how to fix this?

6 Replies

  • That's quite odd, do you have the console added to the Geo-Filter when this happens? If so if you remove it or switch to spectating mode then boot up the console does it work without a reboot?
    • ChildoSagginz's avatar
      ChildoSagginz
      Tutor
      Yes it is. Is that a common issue? I will try that next most likely won't be until monday as I am currently out of town.
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        No it's not common at all. In theory the Geo-Filter could be blocking a server required to be connected online but if that were the case we'd certainly know about it by now. Try in spectating mode though and let us know if that resolves it and we can go from there.