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Forum Discussion
XR700 keep getting connection issues DHCP?
I keep getting "connected no ip address" or "Unable to connect to the internet" We have maybe 30 devices connected and it is happening intermittently The firmware is V1.0.1.46 I have a...
The modem is an Arris NVG589 from 2015
The WAP is Cisco VEN501-AT
Both WAP and the netgear XR700 are attached to the Arris with CAT5e cable
The Netgear has been attached for about a year and these issues started maybe 60 days ago.
Thanks for the quick reply
Are any devices connected directly to the XR700? Are they also experiencing this issue or is it only devices connected to the AP?
Are you able to see all the devices connected to the AP in device manager, or is it just the AP that you can see?
Do these devices show as going between online and offline in Device Manager, or do they show as being consistently offline?
If you reserve IP addresses for each individual device that's having this issue, does the problem stop?
Are any devices connected directly to the XR700? Are they also experiencing this issue or is it only devices connected to the AP?
- I have a PC and printer connected by Cat5e to the XR700 and have not had issues
Are you able to see all the devices connected to the AP in device manager, or is it just the AP that you can see?
- I can see all the devices connected -- some to 2.4 some to 5 but also a binch "not connected"
- When I delete the non-connected devices some so "can't delete, device online"
Do these devices show as going between online and offline in Device Manager, or do they show as being consistently offline?
- Some of both
- I can see some switch from online to offline and some just stay offline
If you reserve IP addresses for each individual device that's having this issue, does the problem stop?
- I gave one PC a static address ...87 in MAC network settings
- It worked for a while, but has now stopped
- I do not know how to reserve in the XR700 (I would also like to prioritze the kids computers when taking an exam in QOS but could not figure that out either.)
Thanks
Also, should I put the Aris in bridge mode -- I am reluctant to that as the kids use the other wifi as a backup if the XR700 is not working for them
Could it have anything to do with the extender that I added? It seems to have started shortly after that was added. It is an EX7000
Good answer above from FURRYe38, personally I'd suggest option #2 from my experience, but all are viable.
I do believe the issue is caused by the AP so far, but that's doesn't mean it's the AP that's at fault. Does the AP broadcast a seperate network that you have to connect to, or do you simply connect to the XR700s network as normal?