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Forum Discussion
XR700 keep getting connection issues DHCP?
I keep getting "connected no ip address" or "Unable to connect to the internet" We have maybe 30 devices connected and it is happening intermittently The firmware is V1.0.1.46 I have a...
The modem is an Arris NVG589 from 2015
The WAP is Cisco VEN501-AT
Both WAP and the netgear XR700 are attached to the Arris with CAT5e cable
The Netgear has been attached for about a year and these issues started maybe 60 days ago.
Thanks for the quick reply
buck84 wrote:
The modem is an Arris NVG589 from 2015
What mode is the modem working in? Router or AP mode. Your modem already has a built in router. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setup
I would try option #1 or #2...