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Forum Discussion
IJayJayI
Feb 01, 2019Apprentice
XR700 Keeps Kicking Offline
I have the XR700 Router with the CM1000 Cable Modem. Every time i try and play on Xbox live even just sitting in a party chat i keep getting kicked offline every few minutes. I have tried to factory...
FURRYe38
Feb 01, 2019Guru - Experienced User
What FW are you using?
Other users have expressed that downgrading to v20 seems to help with there disconnects...I would give this a try. Factory reset after applying the FW file and setup from scratch. I would reboot the modem as well during this process.
IJayJayI wrote:
I have the XR700 Router with the CM1000 Cable Modem.
Every time i try and play on Xbox live even just sitting in a party chat i keep getting kicked offline every few minutes. I have tried to factory reset the router, I have manually upgraded the firmware, downgraded the firmware, and factory reset again to the latest firmware. I do not get kicked offline from anything else. I have set a static IP for the xbox as well. I have also been reading a lot of people having issues with this router when playing on PSN and XBOX. The primary reason why i purchesed this $500 router was to use DumasOS.
I have used different cables from Cat5e to Cat7, with different ports as well.
IJayJayI
Feb 01, 2019Apprentice
Yeah, I always reboot everything in this process. I have downgraded to all the FWs there are only 3 firmwares for this device and went through all three. I haven't been kicked all last night and and believe the problem to be the IPv6. I had IPv6 enabled and once disabled it has not kicked me. There seems to be some type of conflict with IPv6 and consoles with this particular router, I'm not sure why but that was the issue for me.
- FURRYe38Feb 01, 2019Guru - Experienced User
Do you have native IPv6 from your ISP, if you don't i can be disabled.
If you do, and you thing that is a problem in the FW, I would file a support ticket here:
- Rick6922Feb 01, 2019Luminary
you really need ivp6 if you can, try what I did first [ a couple replys back] and see if that works so you can have ping ass.
- IJayJayIFeb 01, 2019ApprenticeYeah, I will try yours because I want to keep IPv6 it's much better and I've notice an increase in ping without IPv6.
- IJayJayIFeb 01, 2019ApprenticeYes I have Native IPv6 with Xfinity.