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Forum Discussion
IJayJayI
Feb 01, 2019Apprentice
XR700 Keeps Kicking Offline
I have the XR700 Router with the CM1000 Cable Modem. Every time i try and play on Xbox live even just sitting in a party chat i keep getting kicked offline every few minutes. I have tried to factory...
Netduma-Fraser
Mar 09, 2019NetDuma Partner
Great to hear you've resolved that issue Shikwan. Regarding to QoS are you referring to devices getting more bandwidth than shown in Bandwidth Allocation? If so that's because share excess is enabled so if a device doesn't need as much bandwidth it gives it to another device that does. If you want it to restrict to what's been given then disable share excess.
Shikwan68
Mar 09, 2019Star
Thank you! However, I have a Gigabit connection and my (wired) xbox was getting 230-500Mbps when I set it in QoS for 130Mbps.
SIDE NOTE: I have about 18+ devices (TVs, cellphones, smartwatches, etc) so I set my Wired & Wireless Xboxes to use 20% each of the anti-bufferbloat bandwidth (knowing that all these dedvices will never ALL be online at the same time but configuring the router as if they would).
BUT I believe this is resolved as well. I followed the speedguide for the XR700;
1. Turned off QoS (leaving the antibuffer bloat settings as they were)
2. Ran Speed Test on Xbox - same results
3. Turned off IPv6
4. Ran Speed Test on Xbox - lower download speeds (from 500Mbps to 80-130Mbps)
5. Turned on QoS (unticked box)
6. Ran Speed Test on Xbox (130Mbps-20%)
7. Turned back on IPv6 - lost connection to Internet and login access (tho all lights were on)
8. Pulled power cord for 30 sec -plugged back in
9. Verified QoS & IPv6 settings
10. Ran speed test on Xbox - Works Great!! Both Wired and Wireless Xboxes are in the 20% range of speed test.
- Netduma-FraserMar 09, 2019NetDuma PartnerFantastic to hear that! Thanks for coming back with the solution!
- IJayJayIMar 09, 2019ApprenticeI'll be updating my firmware with the Gtek soon, to see if I still keep getting kicked offline from Xbox like before. The issue is far from solved. I do not want to have to disable IPv6 and do not want to have to reboot the router on a daily basis. I want to be able to utilize the new firmwares perks. Haven't been able to because only the very first firmware has been working. I will give everyone an update on this once I do more testing. :) (Original post issue is still the same and unsolved)
- Netduma-FraserMar 09, 2019NetDuma PartnerHopefully a new firmware will be released soon for everyone to try!
- IJayJayIMar 09, 2019ApprenticeI really really hope so!