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Forum Discussion
XR700 not getting 1gig speeds after factory reset
So I did a factory reset (pushing in the pin in back), and went through the setup thing. It did show the 1000 for both up and down. I connnected multiple PC's (using cat7 or cat8 cables -multiple c...
What is the model of the modem/router the XR is connected to? Are ALL devices connected to the XR? How did you disable QoS exactly?
- The model of the modem is BGW 320-500. All devices are hardwired. We have a few wireless but dont give a **bleep** about them right now lol.
Your modem already has a built in router and wifi. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-routerTry option #2...
- Please do the above, that will help and make sure no devices are connected to it - only to the XR. How did you disable QoS exactly?
