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Forum Discussion
Talontedd
Jan 11, 2019Apprentice
XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
Here to report same issue occurring for me with v1.0.1.2 and v1.0.1.8 firmwares. Both exhibit periodic dropping of WAN side connection, typically every 5-10mins. No lights change color, from outsid...
FURRYe38
Jan 11, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Talontedd
Jan 11, 2019Apprentice
It is connected to Arris SB6183. There is no issue on cable modem to termination service equipment.
Behavior I experience....
With XR500 multiple firmware version, no issues at all.
With XR700 v1.0.0.20 no isues at all.
With XR700 v1.0.1.2 or .8 repeating periodic WAN disconnects on router
- FURRYe38Jan 11, 2019Guru - Experienced User
I would fall back to v1.0.0.20 and use that for now.
I would file a support ticket with NG support here:
https://www.netgear.com/mynetgear/registration/login.aspx
Hope NetDuma Moderators can let NG know about this as well.
- TalonteddJan 12, 2019Apprentice
Back on v1.0.0.20 and all is stable again. Functional router and decent online experience.
- PastorJohnJan 12, 2019AspirantI think I may have isolated my problem with all of my disconnects. It has to do with IPv6 being set on auto connect. If I set it to disable(which I assume defaults to IPv4) the router works as intended.
After speaking with Comcast Xfinity they told me that they send out IPv6 automatically, which means the auto-connect would be the correct setting, right? That setting does not work, that is the setting that kicks me off every game within a few minutes.
So I can set IPv6 to disable, which works... But I also found that I can set it on 6to4 tunnel, and that also works.
Does anyone know if 6to4 tunnel actually provides Ipv6 connectivity?
Anyway the developers should look into the auto connect for IPv6 as a possible solution to some of these disconnect problems. Because as stated Comcast Xfinity says that should be the correct setting.
Hope this helps.