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Forum Discussion
XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
Here to report same issue occurring for me with v1.0.1.2 and v1.0.1.8 firmwares. Both exhibit periodic dropping of WAN side connection, typically every 5-10mins. No lights change color, from outsid...
I have XBOX connected to router, but it is set for energy savings mode. The WAN disconnects are during usage...not overnight. Example, connection lost after 5mins, 7mins then 15mins, then 60mins, then 65...etc random periods. When it drops it restarts in 3-5 secs later.
So far, the problem occurs on previous firmwares, but would go away after a couple of days (or at least be reduced). The latest firmware never got better. Rolling back to the 1.0.0.20 firmware completely solves the issue. I have multiple Xboxs, PS4s, Smart Switches, TVs, Audio visual receivers (AVRs), Smart lights, Cameras, and more. I've worked with Motorola to check the modem, Comcast to check the lines, replaced cables, and now even replaced the router. Only one single thing has improved it, changing the firmware.