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Forum Discussion
XR700 Plex update
When should we expect a firmware update for the PLEX server?
You might reach out to NG support.
My Netgear Nightawk XR700 requires an update to Plex Server version for live tv.
Current Version 1.22.3.4392 Minimum Required is 1.24.4 or higher.
when will there be a firmware update for the plex server?
Thank you for your assistance.
ps
Current Plex version: 1.22.3.4392-d7c624def Apr 19, 2021 Your Plex Media Server version is up to date.
gfhartzell wrote:
My Netgear Nightawk XR700 requires an update to Plex Server version for live tv.
Current Version 1.22.3.4392 Minimum Required is 1.24.4 or higher.
when will there be a firmware update for the plex server?
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Pro Gaming Routers - NETGEAR Communities
Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.- Thank you for the move request
This is a recurring issue over the years with no obvious path to even contact Netgear
For the required update unfortunately
gfhartzell wrote:
This is a recurring issue over the years with no obvious path to even contact Netgear
For the required update unfortunatelyI don't now where you tried before, but as long as you to ask in the right place the path for support for devices with DumaOS, is usually short and rapid.
The DumaOS team has no reason to look out for every message posted in the wrong place. There are just too many messages to keep up.
Post in this section and you rarely have to wait long. Of course, lobbing in a request late on Friday, just before the weekend, isn't the best timing if you want instant replies.
This page might also be useful:
DumaOS Firmware Progress : NETDUMA
- I'd recommend making a ticket with Netgear directly https://my.netgear.com/support/contact.aspx meanwhile I'll see if we can ask someone at Netgear to see if they can get this sorted
I placed a ticket after several attempts going in circles I finally was able to get a ticket by leaving out my serial number. hopefully one or both approaches will get a response,
thank you
Gary
Gary,
I am having the same issue. I take it this is a NetGear issue and not something Plex should be fixing?
Wayne
