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Forum Discussion
Jay305
Jan 02, 2020Follower
XR700 R-app not loading.
R-apps are still not loading 1/2/2020. This is unacceptable!!! This router cost too much money for NG to be with this bs. I've tried everything you can do to this router to fix the issue and nothing...
Boulou
Jan 20, 2020Aspirant
I have the same problem.
No solutions yet ?
Netduma_Alex
Jan 20, 2020NetDuma Partner
If you have a Nintendo Switch, go to Device Manager and change your Switch's device type to Xbox or PlayStation.
- jhyltonJan 22, 2020Tutor
I'm having this same problem. WTF good is a GAMING ROUTER if you can't set the MF up the the first place. I can't access QoS or Device Manager. Then, I find out if I want to call you people, I have to PAY to do so. This is ridiculous..... FIX IT!!
- Netduma-FraserJan 22, 2020NetDuma PartnerHave you tried some of the other solutions such as seeing whether it occurs on other browsers or changing the retry amount from 3 to 5 in the R-App panel options on System Information?
- jhyltonJan 22, 2020Tutor
Yes. Of course I've tried those things. I also tried re-loading the firmware from a download. So have the other 50 people with this same problem! The firmware that the router shipped with was just fine, then, after the 30 days of free tech support are up (when you don't need it), you guys release an update. That update makes my router a giant (and this is a rather large router) paperweight with basic routing functions, and then you guys want to charge for premium tech support to fix the problems that came with your update! I have always had Netgear products, but my last Netgear router got bricked by an update, which is what led me to buy this one. I cannot even CALL you guys without buying a premium tech support subscription. This is ridiculous. These routers OBVIOUSLY need an update that WORKS. This was one of the most expensive routers you offered. I would think there would be better service after the sale. I feel like I'm getting burned here.