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Solved
XR700 r-apps not loading
Hi Guys, Looking for some help on r-apps not loading on the XR700. I see there is a closed thread on this already but does not give me much information. Is anyone able to help on this one? ...
- Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.
Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.
Hi Fraser,
Issue occours on the following apps:
Geo-Filter
QoS
Device Manager
Hybrid VPN
Network Monitor
Going to give that a try now.
Nige
Hi Fraser,
That worked.
Many Thanks
Nige
I did the 3 to 5 and it worked for a little while then stopped again. will be moving down seeing if I find anything else that helps. I also tried to open up on nighthawk app not sure if this caused the issue.
- If you're using the beta firmware which you should to have the best chance of fixing this issue then you will have to do a factory reset after updating to it if you haven't already otherwise the issue may carry over. Otherwise I will chase the team and see if there is more we can do on this.
