Forum Discussion

Guide

Nov 17, 2019

Solved

XR700 r-apps not loading

Hi Guys, Looking for some help on r-apps not loading on the XR700. I see there is a closed thread on this already but does not give me much information. Is anyone able to help on this one? ...

Netduma-Fraser
Nov 17, 2019
Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.

Netduma-Fraser

NetDuma Partner

Nov 17, 2019

Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.

Nigel_Holland

Guide

Nov 17, 2019

Hi Fraser,

That worked.

Many Thanks

Nige

SirRyan135
Aspirant
Mar 23, 2020
I did the 3 to 5 and it worked for a little while then stopped again. will be moving down seeing if I find anything else that helps. I also tried to open up on nighthawk app not sure if this caused the issue.
- Netduma-Fraser
  NetDuma Partner
  Mar 24, 2020
  If you're using the beta firmware which you should to have the best chance of fixing this issue then you will have to do a factory reset after updating to it if you haven't already otherwise the issue may carry over. Otherwise I will chase the team and see if there is more we can do on this.
  - Devil_Dog_1888
    Tutor
    Mar 24, 2020
    I have not yet tried this beta firmware. Where can i find it? It does not appear to be readily avialble on netgear's page for the xr700.