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XR700 r-apps not loading
Hi Guys, Looking for some help on r-apps not loading on the XR700. I see there is a closed thread on this already but does not give me much information. Is anyone able to help on this one? ...
- Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.
We are close to figuring out the cause of this issue. Until then, I would reccomend downgrading to the previous firmware version by downloading it from here: https://kb.netgear.com/000060660/XR700-Firmware-Version-1-0-1-10
Make sure to disable auto-update.
That firmware does the same thing all the same r apps won’t load .20, .10, .08, the only one where the apps load is the launch firmware but then it keeps disconnecting from the internet I can’t stay connected for more then 5 minutes. And no before you say it’s my isp I have 0 issues when I unhook the Netgear router. It’s crazy how you say your close I just hung up the phone with level 2 support and they still said all the cases have no eta and don’t show no progress notes or nothing. $500 paper weight man smh it’s always something these Netgear routers.
Random question: Do you have a Nintendo Switch?
If so, go to Device Manager and change the Switch's device type to Xbox. Now restart the router.
- I don’t have any idea what a Nintendo switch has to do with anything? I have two Nintendo switches to Xbox one x’s PS4 Pro to gaming desk tops a few smart TVs 4 smart phones. Myself along with Netgear tried every firmware multiple times multiple resets every single version of the firmware is doing the same thing r apps are not loading. They did the net bug d logs screenshot all the pictures of every firmware not loading not working.
- There has been some instances where we've found that a Switch having the Switch device type in the Device Manager causes this. Could you change them to a PlayStation or Xbox device type and then reboot the router please and see if this still happens?
You keep saying to go into Device Manager, but that's the problem!!!!! I CAN'T!!!! I get the same "R-App not loaded yet" problem!! I tried reloading the OS, but still get the same problems. Do you think you could run this up the flagpole in hopes of finding someone who actually has a solution?? "Do you have a Nintendo Switch???" WTF??? Fix the problem we have!! "Do you have a Nintendo Switch??" Gotta be kidding me......
- Bro these guys are a joke you can’t make this up if you tried the Netgear level 2 support just blames the engineers they are always on leave or vacation. I have had this issue for two months and for two months I was told be patient they are coming out with a update. I come on here and all I here is Nintendo switch I had this issues and got two RMA’s before I even owned a Nintendo switch then they don’t answer it’s a joke waste of money $499 paper weight. Going on three months three routers and not one thing has change just be patient I’m told. I tried every firmware version on all three xr700 devices all had the same issues and I even had Netgear level 2 do it through remote access so these idiots on here can’t say nothing because for some reason they think you have to be a Genius to set around router up. Just take your time guys don’t worry about an update keep blaming nintendo switches Xbox and ps4 But hey also don’t forget that’s what this router supposed to be for bunch of morons