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Forum Discussion
Nigel_Holland
Nov 17, 2019Guide
XR700 r-apps not loading
Hi Guys, Looking for some help on r-apps not loading on the XR700. I see there is a closed thread on this already but does not give me much information. Is anyone able to help on this one? ...
- Nov 17, 2019Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.
Netduma_Alex
Jan 02, 2020NetDuma Partner
We are close to figuring out the cause of this issue. Until then, I would reccomend downgrading to the previous firmware version by downloading it from here: https://kb.netgear.com/000060660/XR700-Firmware-Version-1-0-1-10
Make sure to disable auto-update.
Hartsgrove
Jan 02, 2020Apprentice
That firmware does the same thing all the same r apps won’t load .20, .10, .08, the only one where the apps load is the launch firmware but then it keeps disconnecting from the internet I can’t stay connected for more then 5 minutes. And no before you say it’s my isp I have 0 issues when I unhook the Netgear router. It’s crazy how you say your close I just hung up the phone with level 2 support and they still said all the cases have no eta and don’t show no progress notes or nothing. $500 paper weight man smh it’s always something these Netgear routers.