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Forum Discussion
Nigel_Holland
Nov 17, 2019Guide
XR700 r-apps not loading
Hi Guys, Looking for some help on r-apps not loading on the XR700. I see there is a closed thread on this already but does not give me much information. Is anyone able to help on this one? ...
- Nov 17, 2019Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.
Netduma-Fraser
Feb 27, 2020NetDuma Partner
I'm not talking about the devices you have but rather ISP/modem/connection type etc. The Geo-Filter is designed to give you control over which servers you play on, by selecting the ones closest to you - unless the servers themselves have issues then the ping will be lower than a server the game may have chosen for you. If you have gone through all the optimal settings guides, as well as all of the things I have suggested and nothing is working for you then I can't think of any other settings changes at the moment. The very fact that the hotfix firmware that has fixed the R-app not loading issue for everyone else and not you is strange, that is why I think there is an outside issue that can't be determined unrelated to the router. The fact that you have gone through so much support and still it isn't working correctly means there are only two avenues that I can see. Either a new update will fix it which you would need to wait for, how long for I can't be certain - that is obviously my preference. However, I am thinking of your experience and the issues you have gone through which is why I suggested returning it and considering it again in the future once the update has been released. Obviously I don't want you to return it but something isn't right and if 4 routers haven't worked then there is something going on - either a specific firmware issue seemingly more affecting you than anyone else or setup, hence my two suggestions.
Netduma-Fraser
Feb 27, 2020NetDuma Partner
Basil, I've sent you a PM with the firmware.
- basilverthornFeb 27, 2020Tutor
thank you