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XR700 r-apps not loading
Hi Guys, Looking for some help on r-apps not loading on the XR700. I see there is a closed thread on this already but does not give me much information. Is anyone able to help on this one? ...
- Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.
I'm not talking about the devices you have but rather ISP/modem/connection type etc. The Geo-Filter is designed to give you control over which servers you play on, by selecting the ones closest to you - unless the servers themselves have issues then the ping will be lower than a server the game may have chosen for you. If you have gone through all the optimal settings guides, as well as all of the things I have suggested and nothing is working for you then I can't think of any other settings changes at the moment. The very fact that the hotfix firmware that has fixed the R-app not loading issue for everyone else and not you is strange, that is why I think there is an outside issue that can't be determined unrelated to the router. The fact that you have gone through so much support and still it isn't working correctly means there are only two avenues that I can see. Either a new update will fix it which you would need to wait for, how long for I can't be certain - that is obviously my preference. However, I am thinking of your experience and the issues you have gone through which is why I suggested returning it and considering it again in the future once the update has been released. Obviously I don't want you to return it but something isn't right and if 4 routers haven't worked then there is something going on - either a specific firmware issue seemingly more affecting you than anyone else or setup, hence my two suggestions.
OK I think the emails might’ve got twisted up from all the aggravation and frustration. Netgear gave me a software version 1.22 that seems to be more stable with keeping me connected online. The one you gave me the 1.24 the r apps is fixed But it keeps dropping Internet connection and I have a super high paying no matter what game I play and Geo filter doesn’t work at all.but it keeps dropping Internet connection and I have a super high paying no matter what game I play and Geo filter doesn’t work at all. If I turn Geo filter on and make the circle as big as a globe I can’t even load into a game of fortnight or call of duty in filtered mode if I turn off filtered mode and putting on spectating it still don’t work with the circle open as wide as the globe. If I delete my Xbox out of the Geo filter all my games work but the thing is high 50-60-70 and the game is lagging. That’s all mom on the 1.24. The 1.22 has the same geo filet problems but it Stays connected online longer. I’ve had Xfinity here so many times and they have cleared their side they give me a written letter indicating if they come back they have to charge me a fee because there’s nothing wrong on their side.So long story short the 1.24 that you sent me did fix the r apps I sent you and another duma os guy a privet message but it only fixed the f apps issues not the geo filter and random disconnects.
- I think it would be beneficial if you could create a new topic for and include screenshots of all the Device Manager (tree and table view so I can see all the devices you have and how they are connected), the full QoS page and the Geo-Filter page how you have them setup at the moment. As well as also the Internet Setup page and WAN page from Settings. Then I can have a look and see if there is anything that could be done differently.